BD came over to Manchester to meet with Rockhop, to discuss the issues they had been experiencing and what problems they wanted the solution to solve. After two discovery sessions, Rockhop were able to understand what Chris and the rest of the team at BD wanted to achieve, both in the short and long term and could present back to them how the solution would work.
The solution was designed and created in Tableau using NHS ePact data. It was then presented back to BD before implementation. After a few minor tweaks, BD had a tool that saved a significant amount of time and had eliminated the inefficiencies previously being experienced. Chris continued that the solution was “completely tailored to us” and was “far better than we had envisaged”. The tool presents CCG’s accurately and provides insights into what is happening in the sales team’s territories, what the marketing opportunity is and how people are reacting to their products. After the tool was implemented, Rockhop provided full training to BD, equipping the whole team with the ability to save a huge amount of time every month.
Chris affirmed that the solution has “massively freed up my time so I can concentrate on the wider remit of my marketing role”. He has already referred Rockhop to the Urology department within BD and would readily recommend to others. He iterated that the solution is an “amazing business intelligence tool which holds huge value, and now we have it, we would never want to be without”.
