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Microsoft Copilot Studio

Microsoft Copilot Studio (formerly Power Virtual Agents) empowers everyone to harness Generative AI to create intelligent conversational copilots. Citizen developers, business users and professional developers can seamlessly build secure and scalable copilots using low-code tools.

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What is Copilot Studio?

Copilot Studio offers a sophisticated and user-friendly platform designed to optimise Microsoft Copilot within Microsoft 365. It empowers users to craft personalised copilots tailored to diverse business needs.

Whether it’s streamlining employee onboarding or enhancing customer service interactions, harness the power of Generative AI in Copilot Studio to develop bespoke copilots. This innovative approach enhances organisational workflows, delivering significant time and cost savings.

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Agent Performance

Companies using Copilot Studio have reported a 25% improvement in agent performance metrics, including resolution rates and user satisfaction scores

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Task Automation

Organizations have seen a 35% reduction in time spent on repetitive tasks due to the automation capabilities of Copilot Studio.

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User Engagement

There has been a 20% increase in user engagement with productivity tools, as Copilot Studio provides more intuitive and interactive experiences.

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Customization Efficiency

Businesses have experienced a 30% faster deployment time for custom agents and workflows, thanks to the streamlined development environment of Copilot Studio.

Why choose Copilot Studio?

Easily Build, Deploy and Maintain AI Bots

Let your subject matter experts create, test, and launch bots using a guided, no-code graphical interface. Add topics and triggers to design the conversation pathway. Apply strategies from successful interactions to ensure the most effective outcomes.

Increase Productivity

Equip bots to tailor engagement based on previous interactions and take action to solve problems on their own. Increase productivity with bots answering routine enquiries and completing tasks on the customers behalf.

Monitor Chatbot Performance

Measure and continuously improve chatbot performance using AI and data-driven insights available in an easy-to-read dashboard. Identify new and high-volume support topics and get in-depth AI-driven insights. Train bots to move from one channel to the next, providing a seamless user experience.

Streamline Workflows

Create efficient workflows enterprise-wide and integrate with hundreds of services and systems out-of-the-box or through easy-to-add custom connectors using Power Automate.

Are AI powered copilots able to behave like humans with customers and employees?

Copilot Studio enables more natural conversations through contextual awareness capabilities. Slot-filling abilities avoid repetitive questions and ensure your chatbot intelligently remembers prior conversations and website pages visited, before initiating the chat.

Benefits of Copilot Studio

Fast and Easy

Build AI powered copilots faster, easier – reduce the effort needed to build and maintain generative AI by 80%.

Collaborate

Business users can start solving problems while partnering with pro developers to incorporate advanced functionality.

Track Critical KPIs

Securely scale Microsoft AI chatbot development across your organisation in the cloud with built in analytics, it automatically tracks critical KPIs and a unified admin centre.

Multi-functional

Utilise the broader Power Platform and Microsoft cloud to build multi-functional experiences across Microsoft Teams, Dynamics 365, and Azure.

Microsoft Copilot Studio FAQ's

What are the capabilities of Copilot Studio?

Copilot Studio combines natural language understanding models with Azure OpenAI to understand user requests, generate connected nodes that form a full topic, and use plain language in user-facing text.

What is the intended use of Copilot Studio?

The tool is designed to help users describe their goals and produce a topic path that achieves those goals. It is particularly useful for creating agents that can automate tasks and improve productivity.

What are the limitations of Copilot Studio?

The system currently supports only English and must be created in the US region. It might be subject to usage limits or capacity throttling, and topics generated might not always accurately reflect the intended logic.

What operational factors and settings allow for effective and responsible use of Copilot?

To get the most out of Copilot, users should include granular instructions in their descriptions and limit the scope to a single topic. If the generated topic isn't what was intended, users can modify it using natural language.

How can Copilot Studio help improve productivity and decision-making?

Copilot Studio can comb through data, identify and solve problems faster, and help users get up to speed on projects quickly. It can also assist in creating content, preparing for meetings, and surfacing information and insights from various sources.

Get More Copilot Studio Insights

Visit our Copilot Studio collection on our YouTube channel.

12 copilot videos with more dropping soon!

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