A leading energy and telecommunications services provider offering a complete suite of utility services, from directional drilling, to asphalt paving, to ground engineering was challenged with the seasonal nature of the business having contractors on-boarded and off-boarded at the start and end of winter. They required an automated solution to replace their highly manual new hire process. They sought to digitize and automate the process to reduce time and cost per hire while meeting on-boarding task demand with existing staff.
Customer needed to reduce the manual effort required to on-board a new employee across the HR and hiring teams
To reduce manual data entry into multiple system the solution needed to integrate seamlessly with the Active Directory, ERP, payroll and background check service
The HR team was spending time validating the process completion for each new hire using a paper based check list, with no way to electronically track completion
Customer has a corporate wide initiative to reduce paper and electronically store employee records
Rockhop designed and built a new employee on-boarding solution using Microsoft Power Automate, Power Apps, and Dataverse back-end. The solution integrated a number of 3rd party technologies including PayChex, Acurate and Adobe. From ordering business cards to a warm welcome email, the entire process was streamlined and automated.
Team Engagement - Automated tasks and communications for on-boarding new employees across 5 teams (IT, HR, Finance, Vehicle Management and Hiring team)
Time Reduction - Reduced time for on-boarding a new employee 50% by eliminating double entry into systems, task status management and manual process validation
Visibility - The parent company will re-purpose the solution for their on-boarding process which will eliminate the need for a 3rd party help desk provider that accounts for 90% of support tickets
