Governance Modeling (one time)
- Defined environments
- DLP policies
- Orphaned ownership management
- Unused solution cleanup
- License optimization report
- Existing solution validation
Governance Process Management
- COE updates
- Citizen developer solution business justification process
- Environment connector approvals/ exceptions
- Broad sharing management
- License evaluation
- DLP Policy review/ enforcement
- Upcoming feature changes in Power Platform
Guided Innovation Funnel
- Anyone in the Business can submit business outcomes or problems and ways to solve them
- COE Business Leaders will be notified when new ideas are submitted
- COE Business Leaders rate ideas (business value x # of credits) and have first right of refusal
Solution Approval
- Each solution will be rated with a priority
- High priority solutions will be automatically built
- High complexity solutions will require approval or change request
- Monthly hours report will be available
Citizen Developers
- Assistance and guidance available to Citizen Developers
COE Reporting
Usage (high/low performing solutions)
- Orphaned solutions
- Licensing optimization
- Compliance exceptions / violations
- Workspace performance (Power BI)
Tier 3 Support
- Solution failure
- Solution bugs
- User experience failures (stuck, learning curve)