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The Rockhop logo in the navigation bar

Trading Platform Performance Improved 45%

Financial Services
Process Automation
Power Automate • Power Pages
“We hit the trifecta of results with Rockhop."
VP, Information Technology
Financial Services
45%
Performance Improvement
The solution has saved the client considerable time (45% faster), effort, and costs associated with trade corrections.
25%
Lower Costs
The client is now able to analyze historical data to identify trends in corrections and accurately forecast and budget for anticipated corrections.
10X
Trade Analysis
The increase in trade correction has lowered costs and liability, and the client is now more competitive within markets served.

About the Project

The Company

A financial services firm with a leading trading platform.

The Challenge

A financial services firm with a leading trading platform set out to automate trade reconciliation (identifying and correcting trades made in error or incomplete) as their existing process required manual intervention and lacked historical reporting. They found proposed solutions costly and cumbersome, and less expensive solutions couldn’t scale.

The Requirements

Visibility - Track open trade corrections and report on the frequency, trade types or partners.

Accessibility - Enable access for employees & independent wealth managers.

Flexibility - Expand features aligned with change management practices and provide anonymous.

Scalability - Establish a common and extensible platform and data structure.

Project Snapshot

Needs

An affordable, automated trade reconciliation solution
Support internal and external users

Goals

Improve corrections speed
Collect data for audit and predictive analysis

Result

Considerable reduction in time and effort
Decreased costs and liabilities
Ability to analyze trends and anticipate corrections
“We hit the trifecta of results with Rockhop. By speeding up trade corrections we’ve managed to increase customer acquisition, decrease customer attrition and drive operation efficiency all at the same time.”

The Solution

Rockhop designed a solution using Power Pages and Power Automate to facilitate and automate the trade corrections process. The solution allows external, anonymous users to submit trade corrections and internal users to validate and complete the corrections where appropriate. The solution also incorporated verification communications back to the requester to confirm and create an audit trail for corrections.

The Results

The client is now able to analyze historical data to identify trends in corrections and accurately forecast and budget for anticipated corrections.

This solution has saved the client considerable time (45% faster), effort, and costs associated with trade corrections.

The increase in trade correction has lowered costs and liability, and the client is now more competitive within markets served.

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