Rockhop’s solution was to build an import tool that would allow the raw data from SalesForce to be processed and converted into graphs and tables without any manipulation. The generated reporting was created in such a way that the results could be easily transferred into other media such as PowerPoint, without the need for reformatting or further manipulation. This was achieved through the production of an in-depth functional specification to allow STEM Healthcare to see that the team at Rockhop fully understood the requirements. This functional specification was as a result of thorough document analysis and reverse engineering of the current workbooks in use.
The solution enabled the STEM Healthcare management team to step away from heavy data manipulation task’s in favor of spending more times reviewing the results and putting the KPIs to use.