This content highlights the measurable value organizations are realizing with Power Platform, including reduced development costs, faster time to market, and significant ROI. Real-world customer stories demonstrate how Power Apps, Power Automate, Power BI, and related tools streamline processes, integrate systems, and empower teams. It also outlines how strategic engagement and guided governance accelerate adoption and ensure long-term business impact.
Thank you. Okay, so we just wanted to go through, you know, we’re working with a lot of clients implementing their Power Platform solutions and driving value, and everybody is using it in such different ways and deriving unique value for their organizations. I just wanted to tell you about a few of the success stories that we’ve had with our customers and the value they’ve been able to provide in their organizations.
Just a few key stats here to start off: Forrester Consulting conducted a study with IT decision makers on the benefits they were seeing in their organizations through the Power Platform premium capabilities. That includes the connectors, you know, connecting and integrating with applications and solutions that you already have in your environment that are very common across companies. Of those surveyed, they found that they were seeing a pretty significant reduction in app development costs. Where a lot of companies still have a significant team or size team of pro developers, those pro developers are freed up to work on customer-facing applications or revenue-generating applications, and they are able to reduce the costs of solving business problems in their environment and taking application and development costs to their customers as well as their users.
They also found that they were able to eliminate a lot of the legacy applications in their environment. One customer that I’ll talk about had a ton of custom applications that they had to build to fulfill their unique needs to serve their customers and be more efficient internally. With the Power Platform, they were able to eliminate a lot of those custom applications and the time they were spending supporting and extending them, and now they are able to spend that time on innovation. They also saw a good amount of reduction in the time it was taking to go to market with solutions. Many customers we talk to have a large backlog of requests from their users, and they’re having to prioritize and are not able to get to many of those. The Power Platform enables companies to go to market faster, get business problems solved faster, delegate development and solution creation to power users, and reduce the time to go to market. Overall, because of everything I’ve talked about so far, they were seeing 140 percent return on investment over three years with the Power Platform premium capabilities.
Some of the ways that we have helped customers: We worked with a national builder, and the builder was seeing that as the demand for homes increased dramatically over the last three to four years, their team was becoming a bottleneck. They could only service so many buyers, follow up on so many sales leads, and their design center could only process so many buyers. They needed a way to empower their customers to navigate more of the home-buying process online on their own. They were also looking to appeal to younger buyers and needed to improve the speed to close by empowering the buyer to navigate options online—cabinets, paints, door handles, etc. By the time the customer got to the builder team, they would have a good idea of what they wanted, reducing time spent and allowing more buyers to be processed.
They had many manual tasks and custom processes put in place to overcome efficiency challenges, and anytime there is human intervention, errors and delays occur. They needed to eliminate that. They also had a pretty inflexible reporting toolset and wanted to get data in the hands of more people in their organization. They needed sales teams to focus on leads further along in the process and design teams to have buyer preferences ready before appointments.
This resulted in a solution of a Power App and Power Automate. This customer, like many industries, uses applications specific to their field, and Power Platform isn’t a replacement for those, but it can tie them together into a cohesive experience. Power Apps and Power Automate enabled the flow and synchronization of data between systems. We also replaced their existing bot with Power Platform Virtual Agents for tighter integration, and Power BI with natural language query allowed easy access to insights. Expected results include significant reduction in sales time, processing more buyers with existing staffing, saving costs in supporting custom applications, improving time to market for revenue-generating solutions, and providing data access across the business.
The next customer was a global consumer goods manufacturer. They had an industry-specific product in their environment that was costing them significant licensing costs while only using a small amount of the suite. They also had manual processes around product design, SKU assignment, and pricing that required back and forth and significant finance team time to enter data into SAP. We developed a model-driven Power App that created business process flow visibility for product designers. We built supporting canvas apps to improve user experience and implemented Power Automate to replace a custom middleware solution, facilitating approvals and integrating directly with SAP.
On the back end, we used Azure Blob Storage to centralize previously scattered data, improving access and reducing costs. Benefits included significant reduction in software licensing costs, reduction in time the finance team spent on approvals and clarifications, and reducing a two-day process down to hours.
We are running ahead of schedule, so I want to talk about how we engage and the workshop offer you are eligible for as part of attending this webinar. We engage in a unique way: We have a managed service with a small engagement up front where we help you establish governance, identify key metrics, understand challenges, and set up the COE toolkit. We talk through security considerations, planning, and tool sets. We assign an automation lead to your business who helps manage idea intake. They curate the process, whether you want all ideas to run through IT or open it up to business users, and more importantly, help prioritize. Many customers say they have so many ideas but don’t know how to filter and prioritize. We help facilitate that process.
You can engage Rock experts to develop solutions, build complex solutions, or mentor power users so you can create efficiencies and solve business problems closer to the source. We don’t suggest opening development to everyone, but we help you do it in a planful way to maintain governance and ensure value. As always, we track measurable results so you can demonstrate value to leadership.
We have a QR code for more information and will put our contact information up at the end. As part of this webinar, you’re eligible for our ROI Accelerator Workshop. It’s a complimentary three-hour workshop, often split into two sessions. We pick a real-world business challenge—simple or more meaningful—and talk through what solving it means, the value of solving it, and educate your team on platform capabilities. We do whiteboarding, discuss how Power Platform can solve the problem, and provide a summary of findings with actionable next steps and captured requirements.
Patrick put the form in the chat, so feel free to click that. The team will follow up. We’d love to talk about your plans for Power Platform. We’ll go through questions and would love to hear what your plans are.
